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The method

The curriculum: the Seven Systems of a coating business

Every coating company that lasts runs the same seven systems, written down or not. This page shows how each one is taught: the modules and lessons, whether you learn them online in The Epoxy Playbook, where installations are recorded start to finish, on the slab in the hands-on class, or both, and the free guide in our library that is each system's first chapter.

How to read this page

  • Online Taught online in The Epoxy Playbook
  • Online + slab Learned online in the Playbook, then done yourself on the slab in class
  • Recorded installation Filmed start to finish; replay any step

Jump to a system:

  1. 1. Set up
  2. 2. Price
  3. 3. Quote
  4. 4. Sell
  5. 5. Install
  6. 6. Protect
  7. 7. Grow

Overview

Seven systems, three places to learn them

Installation is recorded start to finish in the Playbook, so you can watch and replay every step, and then done with your own hands on real concrete in the hands-on class. The business systems are taught online, because they're decisions and documents you'll come back to. A consultation ties them to your own plan.

The Seven Systems: what each covers, where it's taught, its free chapter and its tools
SystemWhat it coversWhere it's taughtFree chapterFree tools
1. Set upEntity, licensing, insurance, equipment and a supplier, in the right order and at the right cost.OnlineHow to start an epoxy flooring businessStartup cost calculator, Grinder rent vs buy calculator
2. PriceA price per square foot and per job that carries your overhead and leaves a profit.Online, practiced in classHow to price epoxy flooringJob pricing calculator
3. QuoteMeasured estimates, a written scope of work and contract terms that hold up.Online, practiced in classEpoxy flooring contractsEstimate template, Scope-of-work template
4. SellThe in-home sales call, good-better-best options and the objections you will hear.OnlineThe epoxy flooring sales processLead cost calculator
5. InstallReading the slab, moisture testing, prep, systems and cure, with a job-day checklist.Online + slabFlake floor installationFlake calculator, Coverage calculator, Job-day checklist
6. ProtectWarranty terms you can honor, documentation, and a callback process before you need one.Online, practiced in classEpoxy floor warrantiesWarranty template
7. GrowLeads by channel and cost, reviews, and hiring the people who let you step off the floor.OnlineEpoxy flooring marketingLead cost calculator

Library chapters and tools are free. The modules below are what The Epoxy Playbook and the hands-on class cover; the Playbook opens to its founding list first.

System 1 of 7

Set up

Entity, licensing, insurance, equipment and a supplier, in the right order and at the right cost.

By the end: A business that is legal, insured and equipped for its first job, without spending ahead of the work.

Set up: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
Choose your market and your first systems
  • Garages, basements, patios or commercial floors: who buys, and what each one needs
  • Which systems to offer first, and which to add later
  • Checking local demand and what other installers charge
  • Side business or full time: what changes in the plan
Online
The legal setup
  • LLC, EIN and a separate business bank account
  • Finding your state’s contractor licensing rule, including any dollar thresholds
  • Insurance: general liability first, then auto, tools and workers’ comp
  • The paperwork to have in place before your first quote
Online
Equipment and a supplier
  • Renting versus buying the grinder and the dust extractor
  • The tool list for a first job, and what to skip
  • Power on the job: 230-volt grinders and where to plug them in
  • Choosing a supplier: local stock, technical support, data sheets and warranty backing
Online
Your startup budget and first-year plan
  • Your startup budget, line by line
  • A one-year plan: jobs, prices, costs and the cash you need
  • Your first 90 days, week by week
Online

System 2 of 7

Price

A price per square foot and per job that carries your overhead and leaves a profit.

By the end: A price per square foot and per job that carries your overhead, and a margin you know before you quote.

Price: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
What a floor really costs you
  • Materials per square foot, from the data sheet’s spread rate to the job
  • Labor: crew hours per job, including prep, repairs and travel
  • Overhead: truck, insurance, marketing, software and the estimates that don’t close
  • Callbacks: setting money aside for the job that comes back
Online
Building your price
  • Price per square foot versus price per job
  • Setting a minimum job price
  • Multi-coat and multi-visit systems: pricing every trip
  • Prep and repairs as their own line items
Online + slab
Margins and discounts
  • Gross margin versus net profit
  • Discount rules: who can discount, when, and by how much
  • Reviewing your price after every job
  • When and how to raise your prices
Online

The free chapter

The public version of this system, in the library:

How to price epoxy flooring

System 3 of 7

Quote

Measured estimates, a written scope of work and contract terms that hold up.

By the end: A quote that wins the job and protects you when the slab turns out worse than it looked.

Quote: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
The estimate visit
  • Measuring the floor, the steps, the edges and any cove base
  • Reading the slab for the quote: cracks, spalls, old coatings and signs of moisture
  • Photos and notes that back up your price
Online + slab
The written quote
  • What every quote includes
  • Good, better, best: presenting options
  • Writing the scope of work: prep, repairs, system, coats and exclusions
  • Deposits and payment terms
Online
Contracts and scheduling
  • Contract terms that hold up
  • Change orders when the slab needs more than you quoted
  • Scheduling, and what the customer must do before you arrive
Online

The free chapter

The public version of this system, in the library:

Epoxy flooring contracts

System 4 of 7

Sell

The in-home sales call, good-better-best options and the objections you will hear.

By the end: A first call and an in-home visit that get the right customers to say yes at your price.

Sell: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
From first call to booked visit
  • Answering the phone and booking the estimate
  • Questions that tell you whether a lead is worth the drive
Online
The in-home visit
  • Running the visit, from the driveway to the price
  • Explaining systems with samples: flake, metallic, quartz and solid color
  • Presenting the price and the options
Online
Objections
  • “I can buy a kit for $200”
  • “Another company is cheaper”
  • “I need to think about it”
  • Epoxy versus polyaspartic questions
Online
Follow-up
  • Follow-up that doesn’t chase
  • Tracking quotes, your close rate and why jobs were lost
Online

The free chapter

The public version of this system, in the library:

The epoxy flooring sales process

System 5 of 7

Install

Reading the slab, moisture testing, prep, systems and cure, with a job-day checklist.

By the end: A slab read correctly, prepped to the data sheet and coated with a system that lasts, every job day.

Install: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
Reading the slab
  • Moisture testing: calcium chloride and in-slab relative humidity
  • Old coatings, sealers, oil and other contamination
  • Cracks, spalls and control joints
Online + slab
Surface prepRecorded installation
  • Grinding to the profile the data sheet calls for
  • Edges, corners and steps
  • Dust control and OSHA’s silica standard
Online + slab
RepairsRecorded installation
  • Crack and joint filling
  • Spall repair and patching
  • When a slab needs more than a coating can fix
Online + slab
Coating systemsRecorded installation
  • Mix ratios, pot life and working time
  • Base coats
  • Full-broadcast flake
  • Metallic epoxy
  • Top coats: polyaspartic and polyurethane
Online + slab
Cure, safety and the job day
  • Temperature, humidity and recoat windows
  • Respirators, gloves and ventilation
  • The job-day checklist, start to finish
Online + slab

Installations are recorded start to finish in the Playbook, so you can watch, pause and replay every step before and after class. The hands-on class is where you do it yourself.

System 6 of 7

Protect

Warranty terms you can honor, documentation, and a callback process before you need one.

By the end: A warranty you can afford to honor, a record of every job, and callbacks handled before they turn into reviews.

Protect: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
Warranty terms
  • Product warranties versus workmanship warranties
  • What to cover, what to exclude, and for how long
  • Writing terms you can afford to honor
Online
Documentation
  • Photos, moisture readings and batch numbers for every job
  • Care instructions for the customer
Online + slab
Callbacks and failures
  • Why floors fail: moisture, prep, mixing and cure
  • Handling a callback, from the first call to the fix
  • Making it right without giving the job away
Online + slab
After the sale
  • Post-sale follow-up
  • Asking for reviews and referrals
Online

The free chapter

The public version of this system, in the library:

Epoxy floor warranties

System 7 of 7

Grow

Leads by channel and cost, reviews, and hiring the people who let you step off the floor.

By the end: A cost per booked job you know by channel, reviews that keep coming, and help that lets you step off the floor.

Grow: modules, lessons and where each is taught
ModuleLessonsWhere it's taught
Leads
  • What leads cost by channel, and what a booked job costs
  • Your Google Business Profile
  • Referrals and neighbors
  • When paid ads make sense
Online
Reviews
  • Asking every customer
  • Answering reviews, good and bad
Online
Hiring and crew pay
  • Hiring your first helper
  • Hourly pay versus piece rate
  • A pay sheet that keeps your margin
  • Training a helper on your systems
Online
Running the week
  • Scheduling estimates and jobs
  • The weekly numbers: leads, close rate, jobs and margin
Online

On the slab

The two-day hands-on class

This is the curriculum standard partner classes follow, not a scheduled class. Classes open state by state, and dates are texted to the class waitlist. Everything you do on these two days, you'll already have watched, start to finish, in the Playbook.

Day 1

The slab

  1. Reading the slab. Moisture testing (calcium chloride and in-slab relative humidity), checking for old coatings, sealers and oil, and mapping cracks, spalls and joints.
  2. Grinding. Setting up the grinder and the HEPA dust extractor, grinding to the profile the data sheet calls for, then edges and corners.
  3. Repairs. Filling cracks and joints, repairing spalls, and knowing when a repair has to cure before the coating goes down.
  4. Prep check. Inspecting the floor against the job-day checklist before any coating is mixed.

Day 2

The coating and the business

  1. Base coats. Mix ratios, pot life and spreading at the rate on the data sheet.
  2. Full-broadcast flake. Broadcasting flake to refusal, then scraping and vacuuming before the top coat.
  3. Metallic demonstration. How a metallic floor is poured and worked, shown by the trainer.
  4. Top coats. Polyaspartic or polyurethane top coats, recoat windows and slip resistance.
  5. Business wrap-up. Pricing and quoting the floor you just installed, the warranty terms you would put on it, and your next steps.

Before class

After class

  • A certificate of completion from Epoxy Business School. It isn't a license; here's what it means.
  • The recordings, to replay the steps before your first paid job, and the Price, Protect and Grow systems as the jobs come in.
  • The job-day checklist on every job.

Where it comes from

Built from a working coating company's playbook

Most epoxy classes in the US are run by product suppliers, and they teach application well: prep, mixing, flake, metallic, quartz, cove base. Pricing, quoting, the sales call, warranty terms and hiring usually get a line in the brochure. Our class comparison lists the classes running today, and supplier classes vs independent schools sets out the trade-offs.

This curriculum starts from the documents a working coating company runs on: its pricing guide, estimating notes, scope of work, warranty terms, discount rules, sales-call guide, post-sale follow-up, crew pay sheet and the technical questions customers ask. The Seven Systems put them in the order a new company needs them.

The installation is taught the way it's done on real jobs: recorded start to finish, following the manufacturers' data sheets and the standards behind them, such as moisture testing and surface profile. The business lessons use the same figures as our guides and calculators, so the numbers you learn are the numbers you'll use. How our pages are reviewed.

Where the consultation fits

The consultation is where the curriculum meets your plan. In 30–45 minutes with someone who runs a coating company, you cover:

  • Your market and which systems to offer (Systems 1 and 5)
  • Your startup budget (System 1)
  • A sanity check on your pricing (System 2)
  • Your training plan: what to learn next, online and on the slab

How the consultation works

Questions

Curriculum: frequently asked questions

More in the full FAQ.

Where is each system taught?

Installation is recorded start to finish in the Playbook and then done on real slabs in the hands-on class. Set up, Sell and Grow are taught online. Price, Quote and Protect are taught online and practiced in class, where you price, quote and write warranty terms for the floor you install.

Is the curriculum the same in every state?

Yes. The Playbook is the same for every member, and every partner class follows the same two-day curriculum standard. What changes by state, such as licensing, is covered on the state pages.

Can I see the curriculum before I join?

Yes. The curriculum page lists every module and lesson, and each of the Seven Systems has a free chapter in the library.

Do I need the Playbook before a hands-on class?

Yes, it’s required. You learn every step from the recordings first, so your two days on the slab go to doing the work rather than watching demonstrations.

How long is an Epoxy Business School class?

Two days on real slabs. Day one covers reading the slab, moisture testing, grinding and repairs; day two covers base coats, a full-broadcast flake floor, a metallic demonstration, top coats and a business wrap-up.

Does the online course replace hands-on training?

No. The recordings show every step; the hands-on class is where you do it yourself, on real slabs, with a trainer watching. The two are built to work together.

Watch every step, start to finish

The Epoxy Playbook records full installations and teaches the business around them. It opens to the founding list first.

Join the founding list